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Where is my confirmation email from my order?
If you successfully paid the items you had in your cart, don't worry, our team is working on it and you will receive confrimation soon 😀
My card has been declined, now whatwhat do we have to do?
In case you don't have any charge on your credit/debit card, please try to make the order again
** Make sure to have the correct itme on your cart
I ordered the same item twice by accident
You have nothign to worry about. Text us on instagram or via email and our team will solve your problem immediately.
My order has been delayed for more than 10 days
Thanks to you we are growing every day more and more. As a result some of the orders might take longer time to fulfill due to unexpected delays. Please stay patient your shoes are on good hands 😉
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